How to install system for the first time

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Support Team

• June 05, 2019 09:03
• Edited

Wired system: https://help.annke.com/hc/en-us/articles/360000249541

Wireless system:https://help.annke.com/hc/en-us/articles/360000254042

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  Armando Rodriguez

  • September 20, 2026 23:22

  I need the installation instructions for x004xwHIEN

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  Echo

  • September 23, 2026 10:02

  Dear Customer,

  Have a nice day.

  I am very sorry, but x004xwHIEN is not the specific model number of the product.

  Could you please tell us the model number of your system and camera? Then we can give you a solution accordingly.
  You can find the model number on the backside of the DVR/NVR/camera, or on the side of the camera.

  And if you have any questions, do not hesitate to contact us at support@annke.cn.

  Best regards！

  Echo | Technical Support

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