How to re-add WiFi camera to WS500 WiFi

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Alex

• May 15, 2025 12:34

Hello
On my WS500 one camera lost connection to NVR - so I resetted the camera.
I can now add camera if it is connected to LAN without problems.
But I need to connect the camera by the NVRs internal WiFi.
How to achieve this ?
Thanks

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• 

  Echo

  • May 16, 2025 09:43

  Dear Customer,

  Have a nice day.

  The system in the WS500 package is a DVR, which does not support the WiFi function.

  So the IP address of the camera cannot be detected through the DVR's internal WiFi.

  The camera can only be added to the DVR through the LAN. Please refer to the following link.

  https://help.annke.com/hc/en-us/articles/25019768323737

  And if you have any question, do not hesitate to contact us support@annke.com.

  Best regards！

  Echo | Technical Support

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  Alex

  • May 16, 2025 12:08
  • Edited

  Hello

  That's not correct. My WS500 definitly has WiFi
  I've bought this one:
  https://www.amazon.de/dp/B09KV12J8C?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1

  3 cameras are working with internal WiFi (the WiFi from the NVR) like a charm, but one needs to be readded !!!

  Please help
  Best reagrds
  Alex

   

   

   

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