Integration of IP Kameras from Annke NVR Kit in new Synology surveillance station
I bought a NVR Set of 8 IP cameras I41GD. The WLAN Quality of the Kit with the provided server was poor to cover my whole ground. So I decided to use my Synology NAS and my LAN/WLAN to integrate the cameras into my existing Network. I did a factory reset of all cameras and used the SADP tool to find the cameras and give them new IPs. Now I have the firmware version 2.6.32.391808 and I am not able to integrate my cameras into my system. I cannot change/activate ONVIF or use other methods to integrate my cameras. I know the password, the IP Adress, the port,... What is wrong or how can I get another firmware on the cameras to get full access to all functions (e.g. ONVIF)?
The Model No of the NVR is N48WHP1T.
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Dear Customer,
Have a nice day.
Could you please tell us the model number of your system? Then we can give you a solution accordingly.
You can find the model number on the backside of the NVR.And if you have any question, do not hesitate to contact us support@annke.com.
Best regards！
Echo | Technical Support
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Dear Customer,
Have a nice day.
We sincerely apologize for the inconvenience you're experiencing with integrating the cameras into your Synology NAS and existing LAN/WLAN network, as well as the poor WLAN signal quality with the provided server.
Regarding your query about enabling ONVIF or alternative integration methods, we regret to inform you that the I41GD model does not support the ONVIF protocol.
This limitation is inherent to the camera’s design and hard firmware.
We understand how frustrating this must be. Kindly follow the instructions below to enhance the video signal:
1. Please check if the antenna of both cameras and NVR are mounted tightly.
2. Please move the camera near to the NVR to check if the video signal is the problem.
3. Please try the Repeater function of the camera to enhance the video signal again. Here is the instruction:
https://help.annke.com/hc/en-us/articles/360000254841
4. Here is one more option for your consideration: We also provide antenna extender to enhance the video signal. For your information, here is the manual of our antenna extender: http://support.annke.com/document/JA/antenna_extender.pdfAnd if you have any question, do not hesitate to contact us support@annke.com.
Best regards！
Echo | Technical Support
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