New base station (Monitor) Cannot find old Wi-Fi cameras
Dear Sir or Madam,
We are using the set here. We had to replace the monitor because the old one was no longer working. We wanted to register the Wi-Fi cameras on the new monitor (base station). Unfortunately, the monitor cannot find the cameras, even though we have placed them approximately 1 metre away from the base station, as described in the instructions. The base station cannot find the cameras.
Could it be that the old cameras are paired with the old base station?
Could you please tell us how we can pair the old Wi-Fi cameras with the new base station?
We have this model: https://www.amazon.de/ANNKE-%C3%9Cberwachungskamera-2-Wege-Audio-Personenerkennung-Nachtsicht/dp/B0FLCPW9N2?crid=DD89V80CQTLM&dib=eyJ2IjoiMSJ9.7_IXpKsLgr_O6ZZFkcnvH1n9elJF76eUr9dtQCBrlx9KY2SyVRqB-aIVy_pEq1XSM97HyoLPveBrkFMZEkvXYKphzs2rvSPcxOWsDFuJeb4RBFrxzyBVG6e33KkS9hy5QA_MXENKYdW-Zu6BZfCJDp9nEGX0IiOD3skq_WYpfc8ioRRSw8l_X7zSd4t3TWW7MxDC4VPQdikU8bcjx73GY5JChcMAo7GNBUFcE1Zvmu8gOSc5865C2EbFi9F69elFPXyIxogCcgSQPHOJbG6tw9kr785nFGNVjcM04kkwm9Y.06NMnuvmSAdHsRr4n0xgFUf8bywRVQS4ZIc744Kp_4c&di...
(15:44:34) *** Soppoth left the chat ***
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Dear Customer,
Have a nice day.
I have forwarded your feedback to our technical support.
Please don't worry, our technical support will contact you via email to help you resolve the issue.
And if you have any questions, do not hesitate to contact us at support@annke.com.
Best regards!
Echo | Technical Support
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