WAS500 setup annke vision does not find my cameras W10PC
% days of frustration with all help utilised and gemini AI - all failed to connect my wireless 151cn cameras to my windows 10 PC with Annke Vision software... yes I have tried Hi-tools and SADP tool none find my cameras, yet they are working fine on monitor/tv and phone app / annke sight.
Also connect of sort with network video client on browsers, though they only show cameras when in video detection mode... not showing views in preview etc. for normal monitor of system.
None of the 'help' youtube videos can connect via annke vision or a windows 10 platform.
If you have a working solution- it would be appreciated.
Jim
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Dear Customer,
Have a nice day.
I have forwarded your feedback to our technical support.
Please don't worry, our technical support will contact you via email to help you resolve the issue.
And if you have any questions, do not hesitate to contact us at support@annke.com.
Best regards!
Echo | Technical Support
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Thank you, Echo I have received email from Laura and All this drama was because of many conflicting information out there as to "Sight" only being for mobile devices... and "Vision" being for windows PC etc...
having today loaded Annke Sight and found my device and all my 9 cameras are now viewed, Thank you.
Jim
Consider this resolved. -
Dear Customer,
Have a nice day.
Good to know the problem is solved!
If you ever encounter any further questions or concerns, please remember that we're here to help.
And if you have any questions, do not hesitate to contact us at support@annke.com.
Best regards!
Echo | Technical Support
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