Support Team
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How to Set up The Device on The Computer?
First of all, please find the model number underneath your DVR/NVR/camera, or on your camera‘s body. Model A DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N4...
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How to Set up the Device on the Phone?
First of all, please find the model number underneath your DVR/NVR/camera, or on your camera's body. Model A DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N4...
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XMEye - How to Reset Change the Password of Model B
Applies to: DL41B/DL81B/DL41A/DL81A/DL41D/DL81D/DH81S/DH81X/DH81NG/DM41D/DM41A/DM81A/DN41D/DN81D/DN41S/DN41NA/DM41H/DM81H/DM21O/DM31O/DE41N/DE81N/DN81NB/DM81Z/DM61W/DG81CP/DG81CQ/DH81NK/DG81CR/DH41...
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Annke Vision - How to Unbind Device via the APP Annke Vision
DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/S500/S300/FC200/NCK800/H800/H500/E500/E800 If the app says your sy...
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Annke Vision - How to Adjust Camera's Color Mode on Annke DVR?
Applies to:C51BH/C51BG/C51BM/CT1DR/CT1DS/CT1DL/CT1DM/CR1BM/CR1BN/CR1BL/CR1BJ/CR1BB Purpose: If the camera presents a vision in black and white during day time or the night vision is totally black, ...
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Annke Sight - How to Pair Camera I41GF to NVR
Applies to N44WBD/N48WHD/N48WHP/N48WHE/N48WHF 1. Before you start, please power on the base station and the camera and put them next to each other. If the camera is powered on, the red infrared lig...
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Troubleshooting--Fail to Receive Push Notification on Mobile Phone
If you fail to receive a push notification on Android Phone or iOS device (iPhone/iPad), you may follow the troubleshooting tips listed below to solve the problem. There're several possible causes ...
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Set Up Motion Detection Record Schedule on Your DVR/NVR
Purpose: Please go to the menu-record menu to set up a motion schedule record. Applies to Path Interface DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N4...
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How to Tick the Trigger Channel?
Purpose: During the process of setting up motion detection, please remember to go to the menu to tick the trigger channel. Applies to Path Interface DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/...
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How to Enable Motion Detection ?
Purpose: Please go to the menu to enable the motion detection function, and you can carry out a motion detection record. Applies to Path Interface DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/...