Support Team
- Total activity 1022
- Last activity
- Member since
- Following 0 users
- Followed by 8 users
- Votes 22
- Subscriptions 804
Articles
Recent activity by Support Team-
Annke Vision - How to Adjust the Camera IR sensor (Night vision) in NVR?
Applies to: N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/NCK800/H800 Purpose: Sometimes you though the environment is not too dark the system already switches to the IR model, It is not delight...
-
When/Where Can I Get My Tracking Number?
ANNKE handles all orders within 24 hours. You will get the tracking number from our forwarders within 72 working hours (except holidays and weekends). If you fail to receive an email notification...
-
How to Add A New Address?
Applied to All ANNKE orders. You may refer to the steps below if you want to add a new address. Step 1. Log into your account. Step 2. Click” View Address” to see your address information. St...
-
Why Do I Fail to Pay My Order?
Applied to: All ANNKE Orders If you failed to pay your order on ANNKE, you may #1. Find the correct steps for paying orders to check which step got wrong. #2. See the answers if you encountered th...
-
Where Can I Track My Order？
ANNKE cooperates with several international shipping services to meet different needs. After orders are shipped out, ANNKE will send you an email with the Tracking Number and Tracking Link, and Shi...
-
Do I Need to Pay the Tax/Customs Fee?
The customs fee of ANNKE products varies depending on the declared value and the country the product is shipped to. Orders shipped from the local warehouses of the country will not generate any ext...
-
Annke Vision - Starting and Stopping Playback on Annke Vision App
Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y/I21AE/I21AF/I41DQ/I61...
-
Annke Vision - Short Introduction of Annke Vision App
Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y/S500/S300/FC200/NCK80...
-
Annke Vision - Setup Wizard on Annke DVR
Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/S500/S300/FC200 By default, the Setup Wizard starts once the device has loade...
-
Annke Vision -- How to Access the Web interface of ANNKE PoE Cameras via Browser? (Without NVR)
Applies to: I81FB/I81HC/I91BK/I81HB/I51DE/I51DF/I51DK/I51DB/I51DD/I51DJ/I51DL/I51DN/I51DM/I51DP/I91BF/I91BE/I91BG/I91BM/I91BN/I91BL/I41BK/B1200/NC400/CZ400/C500/C800 Purpose: Some features of th...