Support Team
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Recent activity by Support Team-
Annke Vision - How to Make The Cameras Record Audio? (AI Detection DVR)
Applies to: DW81KD/DW61LD Purpose: There is no speaker nor a microphone in the DVR recorder. In order to record the sound on the system, please know that you need to buy a microphone and a speake...
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How to Mount the PTZ Camera on a Vertical Wall or under Ceiling?
Applies to: I51CK Purpose: The ANNKE PTZ camera model I51CK can be mounted either on a vertical wall or under ceiling. Below are the steps: Mount on a vertical wall: 1. Face the mounting bracket...
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Annke Vision - What to Do If P2P Status Shows Offline? (AI detection DVRs)
Applies to:DW41JD/DW81KD/DW61LD/ Purpose: If you want to remotely access the Annke system via phone app or computer software, the system's network status must be Online. Below is the method to make...
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Annke Vision - How to Set Up 24 Hours Recording? (AI Detection NVRs)
Applies to:N48PAW/N46PCK/H800/H500 Purpose:You could setup a continuous (24 hours * 7 days) recording schedule for the system. Please make sure there is an HDD (Hard Disk Drive) inside the ANNKE sy...
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Annke Vision - How to Set Up Motion Detection App Push Function? (AI Detection DVRs)
Applies to:DW81KD/DW61LD/S500/S300/FC200 Following this article, we will be able to receive Push Notifications on the mobile app Annke Vision for motion detection. Please note that this instructi...
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Annke Vision - How to Set up Email Alert? (AI Detection DVR)
Applies to:DW81KD/DW61LD/S500/S300/FC200 Purpose: You could set up an email alert to receive emails when the motion detection of ANNKE DVR is triggered. Here are the steps: Please use the Gmail ...
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Annke Smart - How to Connect the Camera to Alexa Skill?
Applies to: I41KR/I41KU/I51CK The mentioned IP cameras can show their live view on the Echo Show. Here are the steps to link the camera to Alexa. 1. Please connect the camera to the app Annke ...
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Baby Monitor - Frequently Asked Questions
Applies to: L4144+C126 Q: How many baby cameras can I use with one monitor? A: One baby monitor can work with 4 cameras at maximum. Q: Can the camera view on monitor be zoomed in (enlarged)? ...
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Annke Vision - How to Setup Motion Detection Recording? (AI detection DVRs)
Applies to: DW81KD/DW61LD/S500/FC200 Purpose: The article will introduce how to set up motion detection recording. Please note that this instruction only works for the models mentioned above that s...
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Annke Vision - How to Reset the S500 DVR to Factory Defaults?
Applies to: DW81KD/DW61LD/DW41JD/S500 Introduction: When the user wants to reconfigure the NVR, a factory reset is a good choice. You could refer to this article to find detailed instructions. ...