Support Team
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Recent activity by Support Team-
Dear Antony,Have a nice day.Swann DVR 8-1580 is a 720P system. E200 is 1080P, the camera's resolution exceeds the DVR’s access capabilities, so it will not work. And if you have any question, do...
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Dear Customer,Have a nice day. It is caused by too many devices being watched at the same time. Please disconnect some devices. And if you have any question, do not hesitate to contact us support@a...
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Dear Customer,Have a nice day. The privacy masking function can be enabled and set on the required channel, and 4 areas can be set for each channel. And if you have any question, do not hesitate to...
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Dear Customer,Have a nice day.Please contact us support@annke.com.Best regards！Sandy | Technical Support
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Dear Customer,Have a nice day.Please contact us support@annke.com.Best regards！Sandy | Technical Support
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Dear Customer, N48PI can not work with I51DW， I51DW can work with the latest version N48PBB or N48PAW. If you have other normal resolution IP camera，you can edit one of the unused channel of N48PI...
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Dear Customer,In the default mode, DT81BG supports the connection of 8 1080P (TVI/AHC/CVI) cameras and CVBS cameras. If the 5MP lite mode is enabled, only 4 pcs 5MP@12.5FPS TVI cameras can be conne...
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Dear Graham We have a download center https://www.annke.com/pages/download-center, but it is updated less frequently. All products are released after testing. Generally, if there are no major bugs,...
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Dear Customer, Did you access the device through a browser to set it up? If yes, please install the browser plug-in LocalServiceComponents. Have a nice day. Best Regards,Sandy | Technical Support
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Hello, The DW81KD system doesn't have a default password. In case you don't know the login password, please follow the steps in below link to reset the password: https://help.annke.com/hc/en-us/ar...