Support Team
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Recent activity by Support Team-
Annke Vision - How to Set up APP Password for Gmail/Yahoo email/Microsoft Outlook email
What is an App Password?An App Password is a special password generated by your email provider for third-party devices or applications, such as security camera systems.When two-step verification (2...
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Annke Vision-How to Export The System Logs? (For The New Blue And White Interface)
Applies to: H800/S500/N98PBK/N98PBL/N46PCK/DW81KN/DW41JT/DW61LNIntroduction:The system logs recorded the activities that have happened. In this article, we will show you how to export the system lo...
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Annke Vision--How to set up face capture and comparison
Applies to: N98PBH/N96PBH/N931BB V2Purpose: Help customers set up face capture and comparisonNote:1) This is only for the NVR supporting face capture and comparison.2) If your NVR is N931BB, pleas...
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Annke Vision——How to make the motion marked in the playback timeline.
Applies to: DW81KD/DW61LD/DW41JD/S500 V7 Purpose: Some customers want the camera to be recording all the time, but at the same time want to be able to locate faster in playback when movement occurs...
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Annke Vision——How to control the PTZ camera on the DVR
Applies to: DVRs and PTZ cameras Purpose: Help customers understand how to control the pan, tilt, and zoom camera. Note: 1. Only the PTZ cameras can support the function. 2. We need to access t...
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How to enter the camera's OSD menu?
Applies to: DVRs and analog cameras Purpose: Help customers understand how to access the analog camera's OSD menu Note: As for the image settings, day and light settings, the factory default of ...
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Annke Vision—How to turn off the analog camera's white light？
Applies to: ADL200（CT1GT/CT1GU）/NightChroma analog cameras (CT1DW/C51EZ) Purpose: Help customers turn off the white light at night Note:1) This is only for the smart dual-light analog camera and ...
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Annke Sight - How to Setup Motion Detection Recording for WTL300 (N44WET)?
Applies to: N44WEE/N44WET Motion detection recording means NVR will record automatically when it is triggered by movement. The NVR needs a TF card for recording. Without the TF card, the system c...
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Annke Sight - How to Pair A Camera to WTL300 NVR by Matching Code?
Applies to: N44WET Applicable situation: Generally speaking, the cameras in the package were set up wirelessly to connect NVR when they were produced in our factory. However, there will inevitably ...
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Annke Vision-The Introduction of The Different Light Modes of Smart Dual Light Analog Camera.
Applies to: CR1CV/CR1CX/CR1CW/CT1GT/CT1GU/ Purpose: Help customers understand the meaning of three supplement light modes Note:1) This is only for the smart dual-light analog camera. 2) The sma...