How to Install the TeamViewer for Remote Support

Applies to: All ANNKE models.

When you need remote help with you DVR/NVR system. You need to firstly install the software TeamViewer into your computer.

Steps:

1. Visit the official website of TeamViewer to download the software:

• For Windows: https://www.teamviewer.com/en-us/download/windows
• For Mac: https://www.teamviewer.com/en-us/download/mac-os/

2. Click Download 64-bit Version / 32-bit Version / Download.

3. Double click the Setup.exe of TeamViewer to install it.

3. Select Free Trial or Personal/Non-commercial user, then continue with the installation.

4. After that, double click the TeamViewer shortcut icon on the desktop to run it.

5. Click the second icon on the left side, you will see the ID and the password of your TeamViewer.

Note:
If your TeamViewer has a different display, please follow the below steps to find the ID and password.

1. Choose Join a session.
2. Choose Connect to a TeamViewer ID.
3. Now you can see the ID and the password.