Applies to: The IR Remote Control for Annke DVR.
Make sure you have install batteries properly in the remote control. And you have to aim the remote control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Step 1. Go into Menu > Settings > General > More Settings by operating the front control panel or the mouse.
Step 2. Check and remember the DVR No.. The default DVR No. is 255. This number valid for all IR remote controls. Press the DEV button on the remote control.
Step 3. Enter the DVR No. in step 2.
Step 4. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following:
Step 1. Batteries are installed correctly and the polarities of the batteries are not reversed.
Step 2. Batteries are fresh and not out of charge.
Step 3. IR receiver is not obstructed.
If the remote still cannot function properly, please change the remote and try again, or contact the device provider.