CPT500 camera

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Jay

• June 17, 2025 17:03

Use to follow target now doesn't, what's changed

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  Echo

  • June 18, 2025 10:34

  Dear Customer,

  Have a nice day.

  In this case, may i ask if you can access the webside of the camera and see if the auto tracking function is enabled?

  Here is a link for your reference about how to visit the camera via the web:
  https://help.annke.com/hc/en-us/articles/900003867006
   
  Then, you can follow the below picture to enable the auto-tracking function:

  And if you have any question, do not hesitate to contact us support@annke.com.

  Best regards！

  Echo | Technical Support

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