Comments

2 comments

  • Echo

    Dear Customer,

    Have a nice day.

    In this case, could you please provide us with the firmware version of your dvr currently? So that we can better help you.
    The picture below is for your reference.

    And if you have any questions, do not hesitate to contact us at support@annke.com.

    Best regards!

    Echo | Technical Support

    0
    Comment actions Permalink
  • Terence Murphy

    Hi Chris.

    I had the same problem with my DW81KD, only to be told that it was not possible to update my firmware as the dvr was to old. mine was V3-  2019

    0
    Comment actions Permalink

Please sign in to leave a comment.