Help Center
Store
Global EU CA AU UK FR DE IT ES PL MX
Download Community Submit a Request
Sign in
  1. ANNKE | Help Center
  2. FAQs
  3. Basic Knowledge & Basic Troubleshooting

Basic Knowledge & Basic Troubleshooting

Follow New articles New articles and comments
  • How Much Upload Bandwidth and Download Bandwidth Does System View Need?
  • Why There Is Only 1 Power Adapter in the Package?
  • Can I Connect a Wireless Camera to ANNKE DVR?
  • What to Do If DVR/NVR Can Not Enter Its System?
  • How Far is Your Camera's Cable Able to Extend?
  • Is your POE IPC or NVR able to Connect POE Switch?
  • How Much Electricity Does a camera/DVR/NVR Use
  • Why does POE Camera have Power Cord?
  • How to Connect My DVR/NVR to More Monitors?
  • How to Extend the Camera Cable?
  • How to Check If your Camera and the DVR/NVR Are Compatible
  • How to Tell If the Camera Is on?
  • Why Does One of All Cameras Show No Video?
  • How to Dismantle a Camera
  • What To Do if One or Several Cameras' Image is Abnormal? (For DVR or POE NVR systems)
  • How to Find My Device Model Number?
  • How to Fix Problems with Night Vision Image
  • «
  • ‹
  • 1
  • 2
STORE
  • ANNKE Global
  • ANNKE Polski
  • ANNKE Français
  • ANNKE Deutsch
  • ANNKE Español
  • ANNKE Italiano
  • ANNKE Europe
  • ANNKE México
  • ANNKE Canada
  • ANNKE Australia
  • ANNKE United Kindom
  • SUPPORT
  • Help Center
  • Track Your Order
  • Download Center
  • Product Registration
  • Payment Method
  • Warranty & Return
  • Shipping & Delivery
  • COOP & UPDATES
  • About US
  • Contact US
  • For Business
  • Partner Program
  • Love & Secure Prog.
  • Affiliate Program
  • DIY Your Camera Color
  • NightChroma 3.0 Top-Tech
  • Call Us

    +1 833 717 0187
    Free Call for US and CA
    Toll Calls in Other Areas
    7:00am-8:30pm EST, Weekday

  • Copyright © 2025 ANNKE All Rights Reserved.

  • PRIVACY POLICY
  • TERMS & CONDITIONS
  • DISCLAIMER