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ANNKE VISION - How to Reset The System Admin Password by Serial Number on the Monitor?

Andy
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Applies to:  DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/N48PI/N44PI/N46PI/N441Y/N481Y

If the system password has been forgotten, please send the following information to support@annke.com by email or submit a request on the ANNKE help center with the required information. Then we will send you the security code for you to access the system.

 

Steps:

1. A picture of the device label, which can be found at the bottom of the device.

HK_Password-Label_1.jpg

2. A picture of the system date that is shown on TV or monitor.
hk_system_date.jpg

3. A picture of the serial number that is shown on the monitor or TV.

Please refer to the instructions below to find the serial number.HK_Password-Double-click.png

HK_Password-Long_SN_1.jpg

If the system doesn‘t pop up the serial number but pop up a date, please send a picture of the system date to technical support.

HK_Password-Reset_system_date.png

After we get all the information, we will provide you the security codes to reset the admin password.

HK_Password-Secure_code.jpg

HK_Password-New_password.jpg

HK_Password-New_password_2.jpg

 If you can't get the long serial or the pop-up date, please refer to the link below to reset the password in another way.

Annke Vision - Reset Admin Password on Annke System via SADP Software

Notice:

For any other questions, please feel free to contact ANNKE technical support at support@annke.com by email.

If this article is helpful to you, please click the "helpful" button after you review it. Any comments would be appreciated.

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Comments

6 comments

Date Votes
  • Gerald A Lara-Petter

    Is there a live personal... Ax)

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  • Support Team

    Hello, ANNKE live chat is available from 8:30 pm-11:30 am, weekday (Eastern Daylight Time, UTC−4) on this website: https://helpchat.annke.com/live/

    Or you can contact us via support@annke.com by email.

    Or you can call us directly via 
    Tel. Service Time: 8 am - 8 pm, EDT, Weekday (US line; Free in US & CA )
    Tel. Service Time: 12 am - 8 pm, GMT, Weekday (UK line; Free in UK)

     

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  • Ali Ahmad

    Hallo 

    Bitte ich habe mein Passwort vergessen  

    Bitte helfen

    Ich bedanke mich

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  • Ali Ahmad

    Bitte, ich habe mein Admin-Passwort vergessen
    Bitte senden Sie an meine E-Mail-Adresse Passwort

    ich bedanke mich

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  • Customer

    HOLA NECESITO RESTABLECER MI CONTRASEÑA  

    MODELO  DN81R

    SISTEMA  NTSC US
    SN 650720206

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  • Angel Mensales Rodriguez

    Hola necesito restablecer mi contraseña
    Modelo DW81KD
    Serial J90600184

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