What to do if you forget system's password?

Andy

Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT81DP/N48PI/N44PI/N46PI

If you forget your system's password, please provide the following 3 information to support@annke.com.

And then we will generate the secure code to you reset your system.

Please provide us the information below.

1. Send us a clear picture of the label at bottom of the device.

2. The date on TV or monitor.

3. Send us pictures of the serial number. You can find it by following the instruction below

If the system doesn‘t pop up the serial number and pop up a date, please send us to picture like below. Please send to support@annke.com

After we get all the information, we will provide you a code so that you can use that password to reset the old password and create a new password.

If you can't get the long serial No or the pop-up date, please refer to the link below to export a password file and send to support@annke.com.