How to Modify My Shipping Information?

Applied to All ANNKE Orders

ANNKE allows customers to modify their shipping information before the order is shipped out. You need to first contact support@annke.com to know if your package has been shipped out.

Note:

• You can also Call +1 833 717 0187 (6 am - 10 pm, EST, 7 days.) to know your shipping information.
• Your package will be processed with 24 hours of the purchase and shipped out within 3 business days.

#1.  Package Hasn't Been Shipped Out 

Contact support@annke.com or the phone number above, to apply for the modifying of shipping information. You need to provide the following information in the email. 

• Order Number
• Details you want to modify (including original and new shipping information).

Note

• We can only modify the specific address or zip code provided by you.
• The Country information is not allowed to modify. You are advised to cancel the order and place an order again.

#2. Package Has Been Shipped Out 

If your package has been dispatched out, please find the tracking number in your registered email and contact the carrier for the modification.