Support Team
- Total activity 1022
- Last activity
- Member since
- Following 0 users
- Followed by 8 users
- Votes 22
- Subscriptions 804
Comments
Recent activity by Support Team-
Dear Customer,Have a nice day.And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technical Support
-
Dear Customer,Have a nice day.It is recommended to use ANNKE's NVR. NVRs of other brands need to support ONVIF protocol IP camera access, and many functions may not be available.And if you ha...
-
Dear James, The forum has been reopened for a while, welcome back, welcome back! We hope you can continue to provide valuable comments and suggestions for our products. Best regards！Sandy | Technic...
-
Dear Customer,Have a nice day.Please upgrade your IP Camera and DVR to the latest version.And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technica...
-
Dear Customer,Have a nice day.You need to call up the CT1GV camera's OSD menu via the IRIS+ button on the DVR's PTZ interface, then adjust NTSC to PAL in the camera's own OSD menu, and then s...
-
Dear Customer,Have a nice day.If you purchased the DVR in 2024, it is likely to support 3K cameras. It is best to confirm your DVR software version. If it is V4.26.131_220915, it can definite...
-
Dear Customer,Have a nice day.Please check if the recording mode has been changed? Was it originally set to detection recording? Then changed to continuous recording?And if you have any questions, ...
-
Dear Customer,Have a nice day.And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technical Support
-
Dear Customer,Have a nice day.DT81DX is compatible with 4K (except I91BH I91BI) and below resolution IP Cameras, most of ANNKE IP Cameras can be connected.And if you have any questions, do not hesi...
-
Dear Customer,Have a nice day.CR1BN is a PIR camera. There is no camera with PIR function for sale now. You can use CR1BG infrared camera instead.And if you have any question, do not hesitate to co...