Applies to:
DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/S500/S300/FC200/NCK800/H800/H500
Purpose:
Adding via Serial Number allows us to watch ANNKE cameras on the ANNKE VISION app remotely. ( ie. when the phone is in a different network from the ANNKE system).
To add via QR Code scanning, please refer to this instruction.
Before we start:
Make sure the system and the phone app are ready.
1. The ANNKE system shows 'Online' on the network setting page.
2. You have logged in to the ANNKE VISION app with your account.
Steps:
-
Find the Serial Number (SN)
The SN can be found from the white sticker at the bottom of the ANNKE system.
-
Add system by Serial Number
Run the App, click theicon at the top-right corner, choose [Manual Adding].
Select 'Annke Vision Domain' in [Adding Type] and input the SN in the box [Serial No.], then clickto proceed.
- Input the device encryption password. This code is called Verification Code on the ANNKE system. Here is the instruction to find the verification code.
Please access the system menu on the monitor or TV and go to System Configurations→Network→Annke Vision.
For AI Detection DVR, go to System Configurations→Network→Advanced→Platform Access.
For the old version of the ANNKE DVR/NVR system, please go to System Configurations→Network→Platform Access.
For the new H800 (N46PCK/N48PAW) NVR system, please go to System Configurations→Network→Annke Vision.
For blue and white interface, please refer to image below:
2. If you have a standard alone POE camera and the camera is not connected to the NVR system, please access the setting menu of the camera on the web browser from the PC and go to Configurations→Network→Advanced Settings→Platform Access.
Please refer to the link below to find detailed instructions about how to access the setting menu of the camera on the web browser from the PC.
https://help.annke.com/hc/en-us/articles/900003867006
Note: For some new models (DW41JD/DW81KD/DW61LD/DT81DP/N44PAM/N48PAW/N46PCK/N88PCH), users need to manually set their own verification code. When the system doesn't have this code, it will become 'offline' and thus cannot be added to the ANNKE VISION App. - Create a name for your device.
Notice: For any other questions, please feel free to contact ANNKE technical support at support@annke.com by email.
If this article is helpful to you, please click the "helpful" button after you review it.
Comments
2 comments
I have forgot my pattern for Annie vedeo I need your help i have tied trying.tget it open.
Input stopped at item 3. No verification screen to input code was shown
Please sign in to leave a comment.