Support Team
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Recent activity by Support Team-
Where Can I Track My Order？
ANNKE cooperates with several international shipping services to meet different needs. After orders are shipped out, ANNKE will send you an email with the Tracking Number and Tracking Link, and Shi...
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Do I Need to Pay the Tax/Customs Fee?
The customs fee of ANNKE products varies depending on the declared value and the country the product is shipped to. Orders shipped from the local warehouses of the country will not generate any ext...
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Annke Vision - Starting and Stopping Playback on Annke Vision App
Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y/I21AE/I21AF/I41DQ/I61...
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Annke Vision - Short Introduction of Annke Vision App
Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y/S500/S300/FC200/NCK80...
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Annke Vision - Setup Wizard on Annke DVR
Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/S500/S300/FC200 By default, the Setup Wizard starts once the device has loade...
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Annke Vision -- How to Access the Web interface of ANNKE PoE Cameras via Browser? (Without NVR)
Applies to: I81FB/I81HC/I91BK/I81HB/I51DE/I51DF/I51DK/I51DB/I51DD/I51DJ/I51DL/I51DN/I51DM/I51DP/I91BF/I91BE/I91BG/I91BM/I91BN/I91BL/I41BK/B1200/NC400/CZ400/C500/C800 Purpose: Some features of th...
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I Have Not Received My Order, What Can I Do?
You may try the following methods to resolve the problem: Step 1:Please kindly confirm the tracking number for your order. Step 2:Track the parcel to know the shipping status Note: If you couldn'...
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What Kind of Currency Do Annke Support?
For ANNKE order payment, USD, EUR, GBP currency are supported. If you're paying via the Bank card, the default currency will be automatically switched to USD/EUR/GBP during the transaction.
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Myannke - Introduction of the Wireless IP Camera I41EJ for Myannke
Applies to: I41EJ Introduction: The Wireless IP Camera I41EJ offers users a number of functions that help to make it an ideal solution to those looking for security in both home and office. It off...
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Annke Vision - Learning the Playback Page on Annke Vision App
Applies to: DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DT41DB/DT81DB/DT61EQ/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/N441Y/N481Y/I21AE/I21AF/I41DQ/I61...