Support Team
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Recent activity by Support Team-
Annke Sight - How to Change the Hard Disk for the WL400?
Applies to: N44WEE/N44WEF/WL400/DT41FE Please notice that the hard disk size is limited by the HDD box, So if you would like to change another HDD for your system, Kindly please contact our support...
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DR41BC-How to Connect the DVR to Computer?
Apply to: DR41BC 1. Please config the DVR network first, Please connect your DVR to the internet, you need to have the ethernet cable for the connection.Make sure the P2P status is correct. Please ...
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DR41BC - How to Connect the System to Mobile APP
Apply to: DR41BC 1. Please configure the DVR network first, Please connect your DVR to the internet, you need to have the ethernet cable for the connection.Make sure the P2P status is correct. Plea...
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DR41BC-How to reset the password
Apply to: DR41BC 1.Click ” Forgot pass”. 2. Get serial number: 3. Download the super password tool from here:http://support.annke.com/document/Computer%20Software/SuperPasswordGenerator.exeRun the ...
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Annke Sight - How to Upgrade the Fimware for the Cameras of the WIFI system?
Apply to: I41V/ I41GD 1. Please go to the system interface to check the firmware of the IP cameras. Please right-click the go-to "system setup"- "Channel Setup"- "IPC upgrade". Please identify the ...
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Annke Vision - I61DY_I51DJ_I91BD User Manual
Applies to: I61DY/I51DJ/I91BD I61DY_I51DJ_I91BD User Manual
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Annke Vision - Annke IP camera connect with Tinycam Pro
Applies to: I61DT/ I61FB/ I61FC/ I61DU/ I61BK/ I61DE/ I61DY/ I81FB/ C800/C500/B1200/NC400/CZ500/CZ400/Pano360 Pro Note: For the Tinycam can only working with IP cameras, It can not connect with ...
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ANNKE Warranty and Return Policy
Please read the below ANNKE warranty policy to get the full details on our ANNKE warranty, return and refund policy. If you have any questions about this policy, please contact our support team. ...
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How Do I Leave Feedback?
You may follow the steps below to leave feedback on ANNKE's official website. Step 1. Please find the link that you order. Step 2. Click on "Reviews" Step 3. Click Write Reviews button and leav...
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Something Missed from My Order
Sometimes the warehouse would split the order into several shipments. However, our system might only send one tracking number for the first shipment. If you only receive part of your order, please ...