Support Team
- Total activity 1022
- Last activity
- Member since
- Following 0 users
- Followed by 8 users
- Votes 22
- Subscriptions 804
Comments
Recent activity by Support Team-
Official comment Dear Customer,Have a nice day.Please upgrade your IP Camera to the latest version.And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technical Support
-
Dear Customer,Have a nice day.And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technical Support
-
Dear Customer,Have a nice day.If you purchased a new IPC from ANNKE, connect the IPC to the POE port of the NVR with an Ethernet cable, and the NVR will automatically activate the IPC and display t...
-
Dear Customer,Have a nice day.And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technical Support
-
Dear Customer,Have a nice day.We don't have cameras with long exposure times, so it is not recommended to point the camera lens at strong light sources. If you want to take pictures of the sky, ple...
-
Dear Customer,Have a nice day.Can you provide the ticket number you previously communicated with support? Or it would be more direct to continue to contact support@annke.com to get help.Best regard...
-
Dear Customer,Have a nice day.We will fix it as soon as possible. And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technical Support
-
Dear Customer,Have a nice day.If your 48-inch monitor supports 4K resolution, please change the HDMI output of the NVR to 4K output. Due to the different resolution ratios, there will be borders wh...
-
Dear Customer,Have a nice day.And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technical Support
-
Dear Customer,Have a nice day.And if you have any question, do not hesitate to contact us support@annke.com.Best regards！Sandy | Technical Support