First of all, please find the model number underneath your DVR/NVR/camera, or on your camera‘s body.
Model A
DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/S500/S300/FC200/S500/S300/FC200/NCK800/H800/H500
The software is Guarding Vision
Software for Windows:
http://support.annke.com/document/HK/general/client/Guarding-Vision.exe
Manual:
https://help.annke.com/hc/en-us/articles/360000252581
Software for MAC:
http://support.annke.com/document/HK/general/client/Guarding-Vision.exe
Manual:
http://support.annke.com/document/HK/general/client/Guarding%20Vision%20User%20Manual.pdf
Model B
DH81NK/DH41NK/DM21O/DM31O/DL81A/DH81S/DH81NG/DN81NB/DM41G/DN41CJ/DN81BJ/DN61EC/DG81W/DG61X/DG41T/DT81DQ/DT41DC/DT61ER/DG41BE/DG81BE
The app is the CMS
Software for Windows:
http://www.sanncegroup.com/document/XM/General/client/General_Bate_CMS_V3.1.0.9.T.20190306.exe
Manual:
https://support.sannce.com/hc/en-us/articles/360028790112
Software for MAC:
www.sanncegroup.com/document/XM/General/client/VMS_MAC.dmg
Manual:
www.sanncegroup.com/document/XM/General/client/VMS_view.mov
Model C
NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE
The app is the Annke Sight/Esee Cloud
Software for Windows:
https://download.annke.com/software/JA/Annke_Sight_Setup_3.0.4.0_20200523.zip
Manual:
https://help.annke.com/hc/en-us/articles/360000254222
Software for MAC:
http://support.annke.com/download/app/ANNKE-Sight-mac.dmg
Manual:
www.sanncegroup.com/document/XM/General/client/VMS_view.mov
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